Time is critical when your pet is involved in an emergency. The first 30 minutes can make all the difference to your pet’s wellbeing. Stay calm and assess your pet for visible injuries without moving them unnecessarily. Contact emergency services immediately – this is where Pet Recovery Club members have a distinct advantage with our 24/7 helpline. Keep your pet warm and comfortable while help arrives, and never attempt to give food or water to an injured animal. Remember, our trained call centre team can guide you through these crucial first steps.