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Welcome to the Pet Recovery Service

About Us

The Pet Recovery Club is the UK’s first and only national service dedicated to providing immediate care and comprehensive support for pets involved in road traffic accidents.

25+

Years of Experience

ABOUT US

Your Pet's Guardian Angel on the Road

Welcome to the Pet Recovery Service, your partner in safe and enjoyable pet travel. We believe every journey with your furry friend should be stress-free and secure.

Our mission is to empower pet owners with the knowledge and resources they need to ensure the safety and well-being of their pets on the road.

We offer expert advice, innovative products, and valuable resources to help you create a safe and comfortable travel experience for your beloved companion.

Why We’re Needed

The Growing Need for Pet Emergency Support

Currently, there’s a critical gap in emergency response protocols when it comes to pets involved in road accidents. While human occupants receive immediate medical attention, our furry friends often face a precarious situation. Injured, frightened, and disoriented, they may be left without the specialized care they need.

Emergency services, while dedicated to protecting all lives, often lack the resources and expertise to handle animals effectively.

Alarming reality highlighted by stark statistics:

52 Million Pet Car Journeys Annually

Each year, over 52 million car journeys in the UK involve pets, putting a significant number of animals at risk in the event of an accident.

Emergency Support Often Unavailable

RSPCA and local dog wardens are frequently unavailable, especially during overnight hours, leaving a void in immediate care for pets involved in accidents.

Pets Kept in Cells Overnight

Police officers report having to keep dogs in cells overnight due to the lack of established procedures for handling animals after accidents.

OUR SERVICES

Here's How Our Service Works:

Accident Occurs

A road accident occurs involving a vehicle with pets and their owners on board.

Step 1

Pet Identification

Emergency services arrive at the scene and identify the pet(s) involved. This can be done through the pet's microchip or a unique Pet Recovery Club tag.

Step 2

Contacting the Call Center

The emergency services immediately contact the Pet Recovery Club's 24/7 call center.

Step 3

Triage and Assistance

Our veterinary-trained call center team provides expert guidance to the emergency services, helping them assess and triage any pet injuries.

Step 4

Urgent Veterinary Care

If urgent veterinary treatment is necessary, we arrange for the pet to be transported to the nearest partner veterinary clinic. The clinic is notified in advance and can access the pet's medical history and insurance details via their microchip.

Step 5

Non-Urgent Cases

If the pet doesn't require immediate medical attention, the emergency services secure the pet in a safe location.

Step 6

Pet Sitter Dispatch

A Pet Recovery Club sitter is dispatched to collect the pet and provide temporary care. The sitter has access to the pet's profile, including their likes, dislikes, habits, and dietary needs.

Step 7

Pet Transport

Once the pet is stable, our dedicated pet transport team collects the pet from either the sitter or the veterinary clinic and returns them home or to a designated contact.

Step 8

TESTIMONIALS

What Our Client’s Have to Say!

Last month, my dog Max was in a car accident. I was terrified, but the Pet Recovery Club was incredible. Within hours, they had veterinary experts assess him, arranged treatment for his minor injuries, and even found a pet sitter who understood his needs. They transported Max home safely, taking care of everything when I was too shaken to manage. Their service is more than a safety net – they’re true lifesavers for pet owners.

5/5

Daniel James

Happy Client

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