Yes, all Pet Recovery Club memberships are annual commitments, providing continuous 24/7 protection for your pet for a full year. You can choose to pay for your annual membership upfront or via convenient monthly installments.

Our annual payment option offers a discount because it helps us reduce administrative and payment processing fees associated with monthly collections. We pass these savings directly on to you! 

In the event of a road traffic accident involving a pet on board a vehicle, the emergency services (Police, Fire, Ambulance) should call our 24/7 Pet Aid Helpline directly to initiate our response. As a member, you can also call this line for urgent veterinary advice.

Yes, as a Pet Recovery Club member, your 24/7 Pet Aid Helpline provides access to veterinary professionals for advice on any pet health topics, from nutrition to travel sickness, offering peace of mind even for non-urgent queries. 

Yes, the Pet Recovery Club provides Nationwide Service across the UK, ensuring support wherever you and your pet travel. 

We use microchip identification and our unique Pet Recovery Club member tags/stickers. Upon membership, your pet is registered on the DEFRA-compliant Pet Identity UK database. In an incident, emergency services can use your pet’s microchip or our provided ID tags to contact our 24/7 Pet Aid Helpline, allowing us to access vital information and coordinate rapid assistance. 

Your membership includes FREE lifetime microchip registration on the Pet Identity UK database. We highly recommend all pets are microchipped for their safety and for the most efficient identification in an emergency.

This is an assured financial benefit that provides up to £1,500 as a direct payment from Pet Recovery Club to the treating veterinary practice for qualifying critical veterinary emergencies as a result of a reported vehicle incident involving your pet. 

* We understand that veterinary clinics typically require payment in full at the time of treatment or triage, and a pet owner may be unable to provide this immediately at the point of service (e.g., due to injury or absence) after an accident. Our unique assurance means that if an authorized professional (Emergency Services, our Sitter, or our Transport Team) triggers the benefit, we will step in to assure and make the payment directly to the vet, ensuring your pet receives immediate, vital care without delay. This is a crucial solution designed to remove financial barriers during a crisis when you can’t be there to pay upfront. 

* Important: This benefit is only triggered by an authorized professional communicating with our Pet Aid Helpline after a reported vehicle incident. This includes: 

* Emergency Services Officer at the scene. 

* Pet Recovery Club Sitter if the pet deteriorates under their care. 

* Pet Recovery Club Transport Team if the pet deteriorates during transport. 

* This is a unique and assured financial benefit for immediate critical care, not an insurance product of any kind. Terms and conditions apply; please see our full Terms of Service for complete details on qualifying incidents and the payment process.