25+
Years of Experience
ABOUT US
Your Pet's Guardian Angel on the Road
Welcome to the Pet Recovery Service, your partner in safe and enjoyable pet travel. We believe every journey with your furry friend should be stress-free and secure.
Our mission is to empower pet owners with the knowledge and resources they need to ensure the safety and well-being of their pets on the road.
We offer expert advice, innovative products, and valuable resources to help you create a safe and comfortable travel experience for your beloved companion.
Why We’re Needed
The Growing Need for Pet Emergency Support
We founded the Pet Recovery Club to address a significant oversight in post-accident care. When a vehicle accident occurs, the focus is rightly on human well-being, yet the plight of animals travelling within the vehicle is often overlooked. Imagine your pet, disoriented and injured, trapped in a crash scene, without a clear path to immediate veterinary attention or safe handling.
Existing emergency services are heroically dedicated to human lives, and are simply not equipped with the specialised animal care resources or the direct veterinary access needed in such traumatic situations.
This critical gap leaves countless pets vulnerable and without a voice, underscoring a pressing and essential requirement for dedicated support that ensures their safety and swift recovery after a vehicle incident.
Alarming reality highlighted by stark statistics:
52 Million Pet Car Journeys Annually
Each year, over 52 million car journeys in the UK involve pets, putting a significant number of animals at risk in the event of an accident.
Emergency Support Often Unavailable
RSPCA and local dog wardens are frequently unavailable, especially during overnight hours, leaving a void in immediate care for pets involved in accidents.
Pets Kept in Cells Overnight
Police officers report having to keep dogs in cells overnight due to the lack of established procedures for handling animals after accidents.
OUR SERVICES
Here's How Our Service Works:
Accident Occurs
A road accident occurs involving a vehicle with pets and their owners on board.
Step 1
Pet Identification
Emergency services arrive at the scene and identify the pet(s) involved. This can be done through the pet's microchip or a unique Pet Recovery Club tag.
Step 2
Contacting the Call Center
The emergency services immediately contact the Pet Recovery Club's 24/7 call center.
Step 3
Triage and Assistance
Our veterinary-trained call center team provides expert guidance to the emergency services, helping them assess and triage any pet injuries.
Step 4
Urgent Veterinary Care
If urgent veterinary treatment is necessary, we arrange for the pet to be transported to the nearest partner veterinary clinic. The clinic is notified in advance and can access the pet's medical history and insurance details via their microchip.
Step 5
Non-Urgent Cases
If the pet doesn't require immediate medical attention, the emergency services secure the pet in a safe location.
Step 6
Pet Sitter Dispatch
A Pet Recovery Club sitter is dispatched to collect the pet and provide temporary care. The sitter has access to the pet's profile, including their likes, dislikes, habits, and dietary needs.
Step 7
Pet Transport
Once the pet is stable, our dedicated pet transport team collects the pet from either the sitter or the veterinary clinic and returns them home or to a designated contact.
Step 8
